Important note!
Please note that for the selected country of treatment, we will apply a rate based on market benchmark of policy origin.
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Healthcare
Claim reimbursement
Healthcare
Claim reimbursement
Step 1/3
Policy Details
Step 2/3
Claim Information
Step 3/3
Summary & Payment
1/ Policy Details
2/ Claim Information
3/ Summary & Payment
Claim Information
Please enter your claim information and upload all relevant claim documentation below.
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Claim Information
Patient name
Please Select
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This field is required
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Please select which patient the claim is for.
Country of treatment
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This field is required
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If the treatment performed in multiple countries, please select the main one.
Treatment date
Claim value
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Invalid claim currency/value
As your claim value is greater than 5000, please submit original documents in GIG call center.
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This is the total value of all your invoices to be submitted and should be in the currency stipulated the invoice
NB: Claims are processed in the currency your plan has been set-up in.
Claim documents
Upload documents
Please use different filenames for each file you wish to upload.
UPLOAD CLAIM REIMBURSEMENT FORM/S
*
Please upload claim reimbursement form/s
Upload claim reimbursement form/s
*
Please upload claim reimbursement form/s
Take a Photo
or
UPLOAD A DOCUMENT
UPLOAD INVOICE/S
*
Please upload invoice/s
Upload Invoice/s
*
Please upload invoice/s
Take a Photo
or
UPLOAD A DOCUMENT
UPLOAD PROOF OF PAYMENT
*
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The receipt received on payment.
Please upload Proof Of Payment/s
PROOF OF PAYMENT
*
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The receipt received on payment.
Please upload Proof of Payment
Take a Photo
or
UPLOAD A DOCUMENT
UPLOAD OTHER DOCUMENTS (OPTIONAL)
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Any laboratory results, ultrasound reports and referral letters can be uploaded here
Other documents (Optional)
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Any laboratory results, ultrasound reports and referral letters can be uploaded here
Take a Photo
or
UPLOAD A DOCUMENT
Next
Back
Click next to select how you would like to be reimbursed.
Submitting a claim could not be easier.
By providing us with as much information as possible
and uploading the necessary documents, we will be able to process your claim faster.
The mandatory documents for this claim are:
The
claim reimbursement form(
English
or
Arabic
)
which needs to be signed and stamped by the medical practitioner treating you.
The invoice with the paid stamp/receipt.
Proof of payment (credit / debit card receipt, bank transfer receipt, or cash payment receipt).
Other documents which will help us process your claim quicker are your medical report, laboratory results, ultrasound reports and referral letters.
Helpful tips on uploading documents:
Ensure the documents are scanned in .jpg or .pdf formats.
Set your scanner to a scan quality: 200 dpi.
Set your scanner to scan type:
Black & White for normal documents such as your claim form, invoices, prescriptions.
Grayscale for documents such as photos or X-rays.
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You will find this on your medical card. Please enter the number exactly as it is displayed on your membership card
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You will find this on your medical card. Please enter the number exactly as it is displayed on your membership card
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This is the total value of all your invoices to be submitted on this claim
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Any laboratory results, ultrasound reports and referral letters can be uploaded here