Healthcare

Claim reimbursement

Healthcare

Claim reimbursement

Step 1/2

Claim Retrieval

Retrieve your claim(s) details

Dear valued customer, we are happy to announce the launch of our new portal for UAE individual policies. If you have a UAE policy number including XI-X3, to retrieve a claim submitted from 27/05/2025, please click here.

To retrieve your claim details, simply enter the claim reference number you have received from GIG. If you would like to submit a new claim, please go to Submit a claim

Claim details

Claim reference number

Invalid claim reference number Please provide claim reference number

Date of birth

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Next SUBMIT A NEW CLAIM

Click next to view the status of your claim.

Managing and tracking your claim could not be easier.

Manage and track your claim any time, anywhere!

If for any reason GIG requires further information to process your claim, simply enter your claim reference number and reupload the information to ensure the claim is processed as quickly as possible.

You can come back at any time to follow the status of your claim!